Business Analyst

ABOUT US

Icetea Software is a subsidiary of Icetea Labs, specializing in developing innovative software solutions for various industries. With a team of talented and experienced engineers, designers, and product managers, Icetea Software dedicates itself to creating products that meet the highest standards of quality, efficiency, and security. Our mission is to empower businesses and individuals around the world with cutting-edge technology that enhances their productivity, simplifies their workflows, and enriches their lives.

JOB DESCRIPTION

• Perform comprehensive analysis of customer behavior, market trends, and industry best practices.
• Gather and document detailed business requirements for enhancements to loyalty programs and the development of new features.
• Work closely with product managers, engineers, and stakeholders to ensure that business objectives are aligned.

REQUIREMENTS

• At least 2-3 years of experience as a Business Analyst, preferably in an IT outsourcing environment.
• Strong analytical skills and ability to understand complex business processes.
• Proficiency in requirement gathering techniques and tools.
• Experience in the fintech domain is highly preferred.
• Fluent in English
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

BENEFITS

• Competitive salary range (upto 16M gross).
• Full salary during probation.
• Labor Contract and Social Insurance according to Vietnamese Law
• 12 annual leaves and other holidays as regulated by the State. 13th month salary
• Review performance 2 times per year
• Attractive bonus policy (project bonus, holiday and birthday bonus....)
• Latest equipment and devices
• Periodic health check and premium insurance package
• Learning and Development space for training courses and self-learning
• Recreation space, team building, sports, esports, unlimited parties
• A buzzing space full of globally influential technical founders and business establishing experts
• Working time: Monday to Friday (9:00 AM – 6:00 PM); Lunch time: 12:00 PM – 1:00 PM.