Account Manager (Japan Market)

ABOUT US

Icetea Software is a subsidiary of Icetea Labs, specializing in developing innovative software solutions for various industries. With a team of talented and experienced engineers, designers, and product managers, Icetea Software dedicates itself to creating products that meet the highest standards of quality, efficiency, and security. Our mission is to empower businesses and individuals around the world with cutting-edge technology that enhances their productivity, simplifies their workflows, and enriches their lives.

JOB DESCRIPTION

• Be responsible for developing the Japanese market for the company’s technology products and services (Software, Web/App, AI, IoT, SaaS, Blockchain, etc.).
• Identify, approach, and work directly with Japanese clients and partners.
• Perform the following activities:
  + Present and introduce technology products and solutions.
  + Gather, discuss, and analyze requirements and business needs from Japanese customers.
• Collaborate closely with the engineering and product teams to:
  + Clarify project scope and technical requirements.
  + Prepare proposals, quotations, and technical documents in Japanese.
• Participate in contract negotiations and support contract signing and project implementation.
• Monitor project progress and support customer success during and after project delivery.
• Build and maintain long-term, win–win relationships with Japanese clients.
• Report on business performance and the Japanese client pipeline to management.

REQUIREMENT

• College or Bachelor’s degree in Economics, Information Technology, Japanese Language, Business Administration, or related fields.
• Japanese language proficiency at N2 level or above (N1 is a strong plus).
• Good communication skills.
• Ability to read and write work-related emails and documents in Japanese.
• Experience in Sales / Business Development / Account Management for the Japanese market is an advantage.
• Knowledge of or strong interest in technology and software fields.
• Strong communication and customer-facing skills when working with Japanese clients, with the following qualities:
  + Detail-oriented and careful
  + Responsible and reliable
  + Strong sense of deadlines
• Logical thinking, proactive attitude, and ability to work under pressure.

Preferred Qualifications

• Experience working with Japanese clients or Japanese companies.
• Good understanding of Japanese business culture.
• Willingness and ability to travel to Japan when required.

BENEFITS

• Salary range:  Competitive base salary + Commission + Project bonuses. 
• 13th month salary
• Labor Contract and Social Insurance according to Vietnamese Law
• 12 annual leaves and other holidays as regulated by the State.
• Attractive bonus policy (annual performance and salary review, project bonus, holiday and birthday bonus....)
• Periodic health check and premium insurance package
• Latest equipment and devices
• On-the-job training with empowered development space
• Tea and coffee break with snacks, team building, sports, esports, unlimited parties..
• A buzzing space full of globally influential technical founders and business establishing experts 
• Working time: Monday to Friday (9:00 AM – 6:00 PM); Lunch time: 12:00 AM – 1:00 PM